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Privacy Policy
Last Updated: August 31, 2025
At Biocare Beauty, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our salon, whether through our services, website, or other communication channels.
1. Information We Collect
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Personal Information: Name, phone number, email address, mailing address, and payment details provided when booking appointments, purchasing services, or signing up for our loyalty program.
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Health and Beauty Information: Details about your skin type, hair condition, allergies, or treatment preferences shared during consultations to customize your experience.
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Website Usage Data: IP address, browser type, device information, and browsing behavior collected via cookies or analytics tools when you visit our website.
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Communication Data: Information shared through emails, phone calls, or contact forms.
2. How We Use Your Information
We use your information to:
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Schedule and manage appointments.
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Personalize treatments based on your preferences and needs.
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Process payments and issue refunds or gift cards.
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Send appointment confirmations, reminders, or promotional offers (with your consent).
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Improve our services and website functionality through analytics.
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Comply with legal obligations or respond to inquiries.
3. How We Protect Your Information
We implement industry-standard security measures, including:
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Secure storage of personal data in encrypted databases.
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Limited access to your information, only available to authorized staff.
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Regular updates to our security protocols to safeguard against unauthorized access or breaches.
4. Sharing Your Information
We do not sell or share your personal information with third parties, except:
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With trusted service providers (e.g., payment processors, booking platforms) who adhere to strict privacy standards.
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When required by law or to protect the safety and rights of our salon or others.
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With your explicit consent, such as for marketing partnerships.
5. Cookies and Tracking
Our website may use cookies to enhance your experience, such as remembering your preferences or analyzing site traffic. You can manage cookie preferences through your browser settings. We use analytics tools to collect non-personal data about website usage.
6. Your Rights
You have the right to:
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Access, correct, or delete your personal information.
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Opt out of marketing communications at any time.
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Request details about how your data is used or shared.
To exercise these rights, contact us using the details below.
7. Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal requirements, or fulfill business purposes (e.g., maintaining appointment records). Data no longer needed is securely deleted.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect personal information from minors. If we learn such data has been collected, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. Please review it regularly.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
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Phone: [Your Salon Phone Number]
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Address: Số 465, Đường Lê Văn Thọ, Phường 9, Quận Gò Vấp, Thành phố Hồ Chí Minh, Việt Nam, Mã bưu điện: 71400
Your trust is important to us. We are dedicated to protecting your privacy and providing a secure, personalized beauty experience.
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